MIS Specialist

Job Requisition and Recruiter Details

Title: MIS Specialist
Requisition: 147177
Department: Operations, Collections and Recoveries
Closing Date: 14 August 2026
Recruiter: William Mtsweni

Job Family

Career Stream

Leadership Pipeline

Job Purpose

To assist in the development of analytics and reporting through the delivery of insights and analytics to stakeholders for business application in alignment with Nedbank's strategic focus areas.

Job Responsibilities

• Deliver reports by extracting and analysing financial and operational data according to agreed-to timeframes.


• Deliver analytics and reports for business visibility and action by evaluating and consolidating feedback.


• Track and monitor profitability by analysing trend lines for business/product.


• Determine business and client data needs through engagement with stakeholders.


• Communicate with internal/external stakeholders by participating in information sharing sessions.


• Build and maintain relationships with internal/external stakeholders through formal engagement processes.


• Distribute qualitative reports on time by adhering to processes and procedures, control measures and business requirements.


• Keep stakeholders informed by communicating according to agreed-to processes.


• Leverage resources by identifying and applying resource mechanisms.


• Ensure delivery of management information by adhering to standards, policies and procedures.


• Identify and raise non-compliance and risks through analysis and reporting for business to action.


• Identify work obstacles by monitoring resources and engaging with stakeholders.


• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.


• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.


• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.


• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.


• Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.


• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).


• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.


• Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

Essential Qualifications - NQF Level

Preferred Qualification

• Degree that includes Economic, Mathematics, Statistics and Information Systems

Minimum Experience Level

• 3 years experience in information management


• Data Analytics


• 3 years SQL experience

Technical / Professional Knowledge

Behavioural Competencies