Network Management Manager

MAIN PURPOSE OF JOB

To plan, govern, implement, and assure resilient, secure and scalable ICT Network Infrastructure (WAN, LAN, SD-WAN, Voice, Network Security, Internet Connectivity and Wireless) across Mediclinic and its subsidiaries.

The role is accountable for enterprise network architecture, standards and roadmap, ensuring high availability of clinical and business-critical services through robust design, operational excellence, and effective risk management.

KEY RESPONSIBILITY AREAS

• Define and manage the enterprise ICT Network strategy, architecture and standards aligned to Zero Trust and hybrid cloud principles


• Oversee day-to-day network operations, ensuring high availability of critical clinical and business services


• Own network security and risk controls, including segmentation, firewall and access governance


• Lead network design and delivery for strategic projects, ensuring alignment to architecture and clinical risk requirements


• Drive continuous improvement through automation, standardisation and technical debt reduction


• Manage vendor performance, contracts, and service levels to ensure value, quality and resilience


• Maintain strong stakeholder engagement and provide clear service reporting


• Manage budgets, business cases, and lifecycle planning across the network portfolio


• Lead and develop the network team, including capability building and succession planning

REQUIRED EDUCATION

ESSENTIAL EDUCATION

• 3-year IT-related qualification (or equivalent experience)


• Relevant networking certifications (e.g. CCNA / CCNP or equivalent)


• ITIL Foundation (or equivalent)


• Ongoing development in network security and cloud networking

DESIRED EDUCATION

• Advanced networking certifications (e.g., CCNP/CCIE or equivalent) and/or SD‑WAN certification.


• Cloud networking certification (e.g., Azure Network Engineer Associate or equivalent).


• Security certification beneficial (e.g., vendor security certifications; CISSP/CCSP-level knowledge).


• COBIT or governance/risk training advantageous.

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE

• Minimum 8 years’ experience in enterprise ICT networking in a large, distributed environment


• Experience in operational governance, service availability and incident/problem management


• Strong understanding of network security controls (segmentation, firewall/NAC, secure access)


• Minimum 5 years’ experience in a leadership or management role

DESIRED EXPERIENCE

• 12+ years’ experience in enterprise networking and large-scale environments


• Proven experience in network architecture and design across multiple technologies


• Exposure to cloud and hybrid networking environments


• Experience in healthcare or other regulated industries

REQUIRED JOB SKILLS AND KNOWLEDGE