New Job Opening: IT Technician in Germiston, Gauteng at Geotech Llc in Germiston, South Africa

Job Description - New Job Opening: IT Technician in Germiston, Gauteng

Job Description

Job Title:

IT Technician

Job Purpose:

Our client is seeking a highly experienced IT Professional who takes ownership of complex, escalated technical challenges across the network, server and end-user environments. The individual requires a deep, hands-on technical background and should be comfortable working collaboratively (sometimes independently) on high-impact issues and permanently resolving problems through root cause analysis.

Responsibilities:

Training and support of userbase on IT Systems

Maintaining mail infrastructure (Postfix, Sendmail, Exim), including Antispam/Antivirus policy, DNSBL configuration, SMTP protocol troubleshooting, and mail routing

Configuring and administering Fortinet firewall estates (policy configuration, VPN, security profiles, high availability)

Configuring and maintaining Mikrotik network infrastructure, including routing and inter-site connectivity and troubleshooting

Wireless network deployment and troubleshooting

Providing advanced technical support for critical desktop and server issues

Actioning Service Desk ticket queues, ensuring SLA compliance and quality of escalated resolutions

Producing technical documentation and knowledge base procedures

Identifying opportunities for and implementing automation and scripting to reduce manual workload across the team

Configuring IP camera/CCTV infrastructure, including network integration

Ensuring completion of daily operational checklists and reporting status to the IT Manager

Proactive monitoring and capacity/performance management of connected devices and inter-branch connectivity

Performing Root Cause Analysis on recurring or high-impact incidents, implementing permanent resolutions through root cause analysis

Undertake travel to sites to perform installations and maintenance as required

Creating, deploying, and administering Windows Server environments (2016–2025), including DHCP, DNS, Active Directory configuration, Group Policy, and forest/domain administration

Deploying and maintaining Hyper-V virtualization infrastructure, including host configuration, guest provisioning, and server migrations

Administering Biometric Access Control systems, including integration and troubleshooting

Qualifications & Experience:

Minimum 12 years' experience as an IT professional, with a track record of resolving escalated issues and supporting end-users across face-to-face and remote channels

Minimum 8 years' experience configuring, implementing, and maintaining corporate LAN & WAN environments

Advanced proficiency with Microsoft Windows (10, 11) in a distributed environment

Advanced proficiency with Microsoft Office (2016 - 2024) and Office 365, including deployment and administration

Proven experience deploying and administering Windows Server (2016 - 2025)

Strong knowledge of hardware/software configuration, installation, and lifecycle management

Advanced troubleshooting, diagnostic, and problem-solving skills, with a focus on root cause analysis on complex issues

Experience leveraging AI tools (e.g. Claude AI) to improve IT operations, support, or documentation workflows

Strong networking expertise, including switch and router configuration

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New Job Opening: IT Technician in Germiston, Gauteng

Job Description - New Job Opening: IT Technician in Germiston, Gauteng

Job Description

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