This role provides administrative support to management and staff, maintains office systems and records, coordinates office activities, and assists with customer service and general business administration.
Duties & Responsibilities
Manage the daily administrative operations of the office.
Answer, screen, and direct incoming telephone calls and emails professionally.
Welcome and assist visitors and clients.
Maintain filing systems (electronic and physical) and ensure records are accurate and up to date.
Prepare correspondence, reports, presentations, and other business documents.
Schedule meetings, appointments, and manage calendars where required.
Order and monitor office supplies and equipment.
Coordinate couriers, deliveries, and mail distribution.
Assist with invoicing, purchase orders, expense tracking, and basic bookkeeping support.
Maintain employee records and assist with onboarding administration.
Liaise with suppliers, service providers, and external stakeholders.
Ensure office equipment is maintained and arrange repairs when necessary.
Support management with ad hoc administrative duties and projects.
Maintain confidentiality of company and employee information.
Ensure the office remains organised, compliant, and professionally
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