Office, Client and IT Support

Company : Africa Media Online

Job Type : Full Time

South Africa

Number of Applicants

:

000+

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Job Description - Office, Client and IT Support

A Pietermaritzburg based Digital Archiving company is looking for a candidate to fill the role of Client, Office and IT Support with a heart for Africa and good work ethic. This person must have a systematic and methodical approach to work, some familiarity with IT systems and be comfortable communicating in person and digitally. The candidate will:

Customer Support

Provide support to customers for our range of products and services
Oversee the ticketing system

IT Support

Provide support to the internal team for IT related matters, and to the IT team
Run continuous tests on our IT infrastructure
Track the implementation of IT projects

Office Support

Provide support to the Operations Manager across a range of administrative and operational activities
Perform receptionist functions, including answering the phone, managing diaries, arranging deliveries and collections
Perform office administrator functions

CLOSING DATE: 09 June 2023

Requirements

Education and Experience:

A degree or diploma in IT, Project Management, Business Administration or related discipline

Systems

Familiar with Customer Relationship Management (CRM) systems

Familiar with Content Management Systems such as WordPress

Familiar with html, css. PHP advantageous along with sysadmin experience

Highly proficient in Microsoft Office Suite

Familiarity with project or task management systems advantageous

Technical Skills

Writing

Budgeting

Diary Scheduling

Project Planning

Graphic and web design an advantage

Soft Skills

Attention to detail

Conscientious

Works well with team and under authority

Kind

Email address

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Office, Client and IT Support

Job Description - Office, Client and IT Support

Requirements

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