Officer, Branch Routine

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To provide a routine risk prevention and administration function across multiple branches to ensure operational effectiveness, adherence to regulatory requirements, and consistent application of internal controls. The role is responsible for identifying operational risks, ensuring compliance with bank procedures, and supporting continuous improvement of branch routines through regular audits, training, and collaboration with internal stakeholders.

• National Diploma (NQF Level 6) or higher in Risk Management, Compliance, Internal Audit, Banking Operations, or a related FAIS-recognised qualification.

Experience Required

• 3–4 years of proven experience in branch operations, compliance, or risk assurance within the financial services or banking sector.
• Sound knowledge of branch control frameworks including regulatory compliance, operational risk procedures, and internal audit standards.
• Proficiency in conducting audits, investigations, and reporting, including the ability to identify irregularities, remediate exceptions, and engage stakeholders to implement corrective measures.

Behavioural Competencies:

• Checking Things
• Developing Expertise
• Embracing Change
• Interpreting Data
• Managing Tasks & Meeting Timescales
• Providing Insights

Technical Competencies:

• Coaching and Mentoring
• Financial Industry Regulatory Framework
• Fraud Detection and Management
• Remedial Action Development
• Risk Identification
• Risk Management