Officer, Support, Enterprise Direct

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To provide transactional support to the Banker in Enterprise Direct, in servicing customers, attending to basic customer queries and providing credit administration support.

Type of Qualification: Diploma required

Field of Study: Generic Management



Experience Required

Enterprise Direct Propositions

Business & Commercial Banking

5-7 years

Experience in customer service and business acumen. Knowledge of credit principles, branch banking processes, procedures, policies and bank products and services.

Behavioural Competencies:

• Articulating Information
• Checking Things
• Documenting Facts
• Embracing Change
• Examining Information
• Following Procedures
• Interacting with People
• Interpreting Data
• Managing Tasks
• Meeting Timescales
• Producing Output
• Showing Composure

Technical Competencies:

• Account Opening & Maintenance
• Application & Submission Verification (Business Banking)
• Banking Process & Procedures
• Financial Analysis
• Knowledge of Banking & Financial Service
• Preparing Financial Statements
• Risk Identification