Online Retail Support Associate

Join our team as an Online Retail Support Associate and help customers navigate their shopping experience!

What You’ll Do:

• Support customers via phone, email, chat, and SMS
• Assist with order tracking, refunds, and product selection
• Upsell and cross-sell relevant products
• Maintain customer records and improve service processes

What We’re Looking For:

• 1 year of experience in customer service or e-commerce
• Strong problem-solving and communication skills
• Familiarity with Shopify and CRM tools
• Sales-oriented mindset with great attention to detail
• Ability to work efficiently in a remote setup

What We Offer:

• $5/hour plus commissions and annual raises
• Paid time off and health insurance
• Performance-based incentives
• Career growth in a fast-growing company

Apply today!