On-Site Engineer

Keep
Technology Moving. Keep People Productive.

Are you a
hands-on IT professional who enjoys solving problems, supporting users and
making sure technology works when it matters?

We’re looking for
an On-Site Engineer to join one of our clients. This is an exciting
opportunity for an IT support professional who thrives in a fast-paced
environment and takes ownership from the first ticket to final resolution.

WHAT YOU’LL BE
RESPONSIBLE FOR

• Provide daily end-user IT support,
  including printers, Microsoft Office applications, Intune and laptop
  imaging.
  
• Troubleshoot network and
  server-related issues and resolve technical problems efficiently.
  
• Manage tickets from updates and
  follow-ups through to successful closure.
  
• Take ownership of assigned IT
  projects, ensuring progress and updates are maintained.
  
• Provision and configure mobile
  phones and devices.
  
• Set up and create user accounts,
  ensuring users have the appropriate access.
  
• Maintain accurate technical
  documentation and contribute to defining and improving IT procedures.
  
• Work closely with users and technical
  teams to deliver a professional, responsive IT support experience.
  

Requirements

WHAT YOU’LL
BRING

• 2–3 years’ experience in IT support / desktop support /
  on-site engineering.
  
• Matric / Grade 12.
  
• A+ and/or N+ certification.
  
• Microsoft certification is advantageous.
  
• Strong troubleshooting and
  problem-solving abilities.
  
• Hands-on experience with end-user
  support, Microsoft Office, Intune and laptop imaging.
  
• Exposure to network and server
  troubleshooting.
  
• Good communication and
  customer-service skills.
  
• Strong ticket management,
  documentation and follow-through.
  
• Own reliable transport.
  
• Ability to work on-site during
  standard hours.
  

WHY THIS
OPPORTUNITY?

This is more than
simply closing IT tickets. You’ll be a key on-site technology partner, helping
users stay productive, taking ownership of technical challenges and
contributing to projects that improve the IT environment.

If you’re hands-on,
dependable, technically curious and passionate about delivering great IT
support, we want to hear from you!

READY TO MAKE
AN IMPACT?

Apply now and
take your IT career to the next level!