A retail and wholesale business is seeking an experienced full-time, on-site Internal SalesRepresentative to join their vibrant sales team. This full-time, in-office position is key to delivering outstanding customer service while supporting the achievement of sales objectives.
The ideal candidate will be energetic, self-motivated, and committed to accuracy, with a solid background in internal sales, business development and customer engagement. You will be the primary point of contact for clients regarding product inquiries, order processing, and delivery co-ordination, contributing directly to the company’s continued success.
Key Responsibilities:
Process customer orders via phone, email, and in-person efficiently and accurately.
Assist and attend to walk-in customers, offering product knowledge and order support.
Ensure accurate data entry for sales orders, invoices, and customer records.
Follow up with clients for outstanding information or to resolve queries promptly.
Coordinate with dispatch, logistics, and print departments to ensure on-time delivery.
Monitor and maintain up-to-date records of customer activity and purchase history.
Track and report on sales performance metrics and flag deviations from targets.
Communicate feedback and customer concerns to relevant internal departments.
Stay informed on new product offerings, features, and industry trends.
Support the overall sales strategy and contribute to a high-performing team environment.
Requirements
Minimum 3 years' proven experience in internal sales, business development or product sales.
Demonstrated track record of achieving sales targets and performance metrics.
Strong understanding of sales processes and customer service best practices.
Excellent numerical skills and attention to detail.
Highly organised, able to manage multiple tasks and meet deadlines.
Strong communication skills, both verbal and written.
Proficient in Microsoft Office (Excel, Word, Outlook) and POS systems.
A collaborative team player with a professional and respectful approach.
Relevant qualification in Marketing, Sales, Business, or a related field.
Benefits
This position is a full-time, on-site position in Linbro Business Park in Johannesburg.
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