Operational Support Specialist (IT)

Western Cape
Operational Support Specialist (IT)
1000

Operational Support Specialist (IT)

Location: Western Cape

Our client in the IT industry is looking for an Operational Support Specialist.

Key responsibilities 

· Analyze and examine current systems, the effectiveness of systems and assist management with information regarding the feasibility of systems

· Talking to users and gathering of requirements 

· Producing specifications for new or modified systems 

· Support clients in administer defects and incidents within the system production environment. 

· Implementations of new systems.

· Follow up on testing defects 

· Support to other business areas and external teams 

· Preparing user manuals, prepare functional descriptions and update existing documents 

· Will be required to interact with different companies.

· Liase with clients and handle queries 

Requirements

· Valid Driver’s License with own transport

· Certificate / Diploma in Business Analyst

· IT or Software experience 

· Working experience in a Bank Collections (e.g. Debit orders) 

· Working experience with Payrolls Collections 

· Analytical thinking 

· Willing to learn from other team members and value feedback 

· Ability to handle multiple assignments

· Thorough understanding of the Bank Collections process

· Must understand and speak English fluently 

· Attention to detail 

· Ability to meet deadlines and handle priority changes as circumstances dictate 

· Strong problem-solving skills 

· Able to work independently

· Must be available immediately 

· Must be willing to work on pre-determined Saturdays

Send your CV and latest pay slip to [email protected]

ATripleA Recruitment and Temps

www.aaaa.co.za

#ATripleA #recruitment #vacancy # Operational #Support #Specialist

Posted 2023-05-06

Please provide ALL the information requested below, to submit your CV:

Your first name: Your surname: Your email address

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