Operations Controller

Key Responsibility Areas:

• Control and manage import process from receipt of pre-alert documents/shipment notification to final delivery to the

customer

• Request for arrival notification from the shipping line/co-loader

• Register file on CargoWise once arrival notification is received from the shipping line/co-loader

• Ensure that all commercial documentation received tallies and is correct for customs clearance purposes

• Complete document checklist

• Submit documents to customs entry department

• Obtain extended releases on Plant/Port Health/State Vet detentions.

• Prepare shipping line release/ Obtain DRO from co-loaders.

• Ensure that NAVIS is updated 72 hours prior to vessel arrival

• Account for profit/loss on shipment

• Liaise with client services representative/customer on a daily basis – advising client services

representative/customer of delivery and shipment status

• Receive orders from client services representative/customer – requesting original documents/clearing instructions

• Update delivery dashboard on CargoWise - daily by 10H00

• Monitor delivery with transporter and liaise with client service representative/customer

• Ensure that containers are uplifted and turned in within the prescribed times

• Ensure all 3rd party invoices are received, reconciled and sent to head office for payment within transactional

periods

Knowledge & Experience:

• Matric or senior certification equivalent

• A tertiary qualification would be an advantage

• A high calibre, ambitious individual with ocean imports skills ranging from indent to customs clearance arrangement

up to delivery

• 3 – 5 Years Ocean Freight experience

Skills & Attributes:

• Ability to inspire and motivate employees to achieve goals

• A high calibre, ambitious individual with ocean imports skills ranging from indent to customs clearance arrangement

up to delivery

• Three to five years hands-on experience is required with advanced problem-solving skills and the ability to thrive

under pressure

• Positive attitude

• Adaptability