Operations Manager

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.   

• Ongoing Full-Time


• Attractive salary between $149,739 - $173,174 plus Super and annual leave loading


• This role supports cleaning operations across the Hunter and Central Coast regions, with flexible work locations in Eveleigh, Parramatta, Newcastle and the Central Coast
  
  

About the Role

Lead Operational Excellence in a High-Impact Environment

We are seeking an experienced and strategic Operations Manager to lead our Logistics and Equipment function and drive operational excellence across the business.

The Operations Manager is responsible for leading and managing operational activities to ensure the efficient and compliant delivery of equipment, materials, systems and processes aligned with organisational objectives and service delivery standards.

This is a strategic leadership role accountable for ensuring cleaning operations are fully equipped, systems-driven and operating to the highest standards. You will provide strong direction to teams, strengthen operational frameworks and design, implement and embed sustainable processes that support quality outcomes.

This role will suit a resilient and adaptable leader who can bring direction in complex environments, keep momentum during periods of pressure and ensure operations run smoothly and effectively.

For further information please click here to view the role description 

Key Responsibilities

• Lead and manage operational activities to ensure efficient and compliant delivery of equipment, materials and systems


• Oversee workforce planning and resource allocation to meet service delivery standards and business priorities


• Develop, implement and review operational procedures, workflows and reporting frameworks to drive quality outcomes and continuous improvement


• Build and maintain effective stakeholder relationships to support operational objectives and contract management


• Manage warehousing operations, including the coordination, storage and distribution of equipment, consumables and uniforms to ensure stock levels


• Ensure effective management of CRM systems, maintain data accuracy, service visibility and operational responsiveness

About You

To be successful in this role, you will demonstrate:

• The ability to identify blockers early and implement creative, workable solutions that keep teams moving


• Confident leadership capability, with a calm and steady approach that builds trust, accountability and performance within your team


• A strong track record of building and embedding practical processes, systems and reporting frameworks in environments where structure is still evolving
  
  

Key Challenges

• Ensuring equipment, supplies and systems are consistently ready and responsive to frontline cleaning teams


• Managing operational pressure and competing priorities while maintaining momentum and service delivery

Essential Requirements 

• Relevant tertiary qualifications in management, business, operations, or a related field, and/or equivalent professional experience.


• Current and valid Working with Children Check Clearance for paid employment.


• Demonstrated understanding of and commitment to the value of public education  

What We Offer 

• A competitive salary with salary sacrificing options 

• Employer contributions to superannuation and annual leave loading 

• Career development and mobility opportunities across the Department  

How to apply  

Attach a resume (maximum 5 pages) and answer the question outlining how you meet the requirements and capabilities of this role.  
Please refer to the Applicants Guide to applying to assist you with your application

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.  

This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.  

Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa.    

Closing Tuesday, 9th of March 2026 at 11:59pm.  

  
For recruitment process enquiries, please contact [email protected]  

 
We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team ([email protected]) or visit NSW Department of Education Diversity and Inclusion.