Operations Manager - Gifting Plant

Operations Manager - Gifting Plant - Westlake, WCFull job descriptionCape Herb and Spice has grown from entrepreneurial roots into a global player. The gifting division is a smaller offshoot of the company and creates innovative products for top retailers across the world. Our gifting development and production capabilities set us apart, resulting in solid growth over the last few years.This position gives focus to the division and offers the candidate a perfect opportunity to gain extensive experience in the full scope of business in local and international markets.Key Responsibilities:Operational lead linking the Product Development, Sales, Procurement and Factory Operations activities, to drive profitable and sustainable growth.Elements of the role:People ManagementLiaison between Sales, NPD & OperationsOperational strategy implementationOversight of forecasting & demand planningOperational cost management and costing (i.e., production cost recovery)Problem SolvingDecision making – balance commercial, operational & technical aspects.Stock control – manage risk of write-offs.Key Functional Areas:Commercial & Strategic: (40%)Act as liaison between manufacturing operations and sales to drive growth.Drive annual gifting division commercial strategy and budgets.Work with Account Managers to analyse sales and identify sales opportunities in both the local and export markets.Problem solve, streamline, and optimize internal processes for gifting.Production cost recovery calculations for new productsOperational Implementation: (60%)Co-ordinate with NPD and Procurement departments to facilitate timely launch of new products.Troubleshoot production for new and existing products.Oversee procurement to ensure on time delivery and responsible ordering.Drive production orders through the system to meet customer needs.Oversee annual operational plan and demand planning for standard range of gifts.Problem solve product development and operational issues.Required Prior Learning/ ExperienceRelevant Tertiary qualification (BCom, BSc, Project Management or Business Management advantageous)3-5 year’s working experience in related roleExperience in:People ManagementProduction ManagementSupply Chain / Operations ManagementForecastingProject ManagementERP SystemsBusiness IntelligenceKey personal characteristics, knowledge, and skillsStrong numeracy skillsAnalyticalSense of urgencyDeadline driven & goal orientated.Good communication skillsAbility to drive teams in a positive way to achieve goals.Strong interpersonal skillsAbility to perform well under pressure on multiple projects.High attention to detailPractical thinkerSelf-StarterTeam playerOptimistic solution creatorIf you have not received a response within two weeks of application submission, kindly consider your application unsuccessful. To consider any application for employment, we will have to process your personal information. The Protection of Personal Information Act, 4 of 2013 (POPIA), provides that when one processes another’s personal information, such collection, retention, dissemination, and use of that person’s personal information must be done in a lawful and transparent manner.To give effect to the above, we are required to provide you with information regarding the processing of your personal information. This information is recorded under the HR Processing Notice, which can be accessed and viewed on the Company website at Printed copies of this Processing Notice can also be accessed from the HR department. We kindly request that you read the HR Processing Notice to ensure that you understand how Libstar uses and processes your personal information.