Ops Specialist: Financial Intelligence

Structural Information

Job number:                     10028183

Job title:                             Ops Specialist: Financial Intelligence

Job grade:                          S6

Group/ BU:                       CSB

Division:                             CSB Finances

Span of control:               0

Reports to:                        Management

REM Functional Area:    IT

Core Description

Be part of a team of finance business intelligence data analysts that solve a variety of Use Cases across Telkom Consumer & SMB and its customers. Primary role of the Junior BI analyst is to employ the evolving BI intelligence tools and frameworks (SQL Server, Microsoft SSIS, SSRA, SSAS, PowerBI, Python etc.) to assist the team to solve the problems that have been uncovered.

Job Responsibilities

Employed Evolving Data Intelligence Tools and Frameworks

Write processes that solve problems using Stored Procedures

Programming solutions using languages (SQL, Python etc.)

Sourcing requirements from the customer

Testing scenario integrity

Unit testing solutions

Implementing solutions at customer

Work closely with Telkom teams, including network operations, sales, and product management, to provide financial BI reports and automated dashboarding. 

Support senior analysts in translating financial intelligence into actionable recommendations for leadership. 

Facilitate communication between finance, IT, and business teams to align financial objectives with Telkom strategies.

Document user requirements

Compile Functional Design Specification (If required) for BI solution 

Ensure financial reports align with Telkom standards

Monitor compliance with financial policies and practices

Support audit processes by providing accurate and well-documented financial data for Telkom operations. 

Complete truth test

RANGE

Telkom

New Solutions

Types of Project scope

Analyse Telkom-specific financial KPIs such as subscriber growth, device sales profitability, network roaming, and data service revenue.

Benchmark organizational performance against set targets and goals for the specific BU and Financial year to identify strengths and opportunities.

Consider all types of Customer Audience to enable clear and easy to read reports to encourage financial literacy

Planned Acquisition

Scope requirements

Propose BI enhancements to better capture and analyse data relevant to Telkom CSB.

Perform risk analysis

Perform feasibility study on end-to-end solution planning, model development, logical and physical designs, visualisation and solution deployment.

Design/ specification of information presentation interface

Develop and support interactive platforms on cloud to enable financial team to collaborate and provide insights on financial performance, including ARPU (Average Revenue Per User), churn, traffic analysis.

Pro-actively determine measuring points on different processes applying BI insights

RANGE

Tools and frameworks

Maintain and update BI systems to ensure accurate and timeous reporting for decision-making. Compile test cases for financial team analysis

Test solution (modular/ functional and system)

Apply quality assurance to solution

Rectify all errors identified

Core Competencies

FUNCTIONAL KNOWLEDGE

Business Intelligence; Science foundations; Governance frameworks; Telkom Processes & Policies

FUNCTIONAL SKILLS

Solving difficult problems; Business Intelligence Programming; R&D ability; Microsoft SQL Server (preferable); Big Data (preferable); Communication (written and verbal); Analytical; Teamwork; Task Oriented; Stakeholder Management

ATTITUDES/ LEADERSHIP COMPETENCIES

Problem solver; Takes initiative; Hard working; Can do attitude; Innovative thinker; Out the box thinking; Works well under pressure

 

Certifications

Education

Experience

Additional Information

Qualifications and Experience:

• Degree/ diploma in Computer science, Finance, BCom Admin/ Stats/ OR Actuarial Science student


• Experience in an analytical environment.


• Experience in ICT will be an advantage.

Special Requirements:

• Proficiency in programming language such as SQL, Python.


• Proficiency in visualization software such as PowerBI, Tableau or Qlik.

Special Requirements

Physical Requirements

Key Stakeholders