TLC Worldwide is the world's leading rewards platform, helping global brands connect with customers through experiences, instead of discounts. Founded in London in 1991, we've grown to 14 global hubs, using our COSMOS™ Insights to match the perfect experiences to each consumer.
We celebrate wins together, value innovation, accountability, and focus on creating stakeholder value with honest communication and attention to detail. We share the same growth mindsets and ambition to make sure our tech and data keep getting better and providing our clients with deeper, AI-powered insights and analytics from our tech and data.
We believe in the power of in-person collaboration that creates our TLC magic, but we do offer the flexibility you need to maintain work-life balance.
If you thrive in an energetic environment where everyone's ideas count, TLC Worldwide is where you belong!
Here are a few things that we've got to offer:
Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues - Check out our clients
Weekly webinars to support your development through our People Academy
Annual TLC Wellness Week and programmes throughout the year
TLC Culture Club - including seasonal social events, tasty lunches & more
TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave
TLC Rise - supporting and empowering women into leadership roles
'Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits
TLC Owner's Club - Everyone that is part of the TLC experience contributes to our success, which is why we all own a piece of TLC as part of our share holder scheme
What you'll be doing
To source and build relationships with new TLC partners and venues and secure new supplier contracts whilst maintaining good working relationships with existing partners. The P&C Agents are responsible for cold calling potential partners and the majority of the role will be outbound calls.
To research and source the details of prospective partners through a variety of channels including local contact points and the internet
Cold calling new and potential partners to develop effective relationships with the view to closing the target number of contracts that has been established
Re-contact previously interested venues on a daily basis
Provide information about TLC to prospective clients and explain what the company does
Ensure accurate and appropriate communication with external partners at all times and that effective working relationships are maintained with allnew, existing and previous TLC partners and venues
Maintain accurate and up to date records on external partners
Produce feasibility reports following research and communications withprospective partners and handle product requests
Structure daily workflow according to relevant briefings and targets
Who we're looking for:
Has experience of developing effective on-going relationships with external parties and can use the right methods and style of communication to bring about productive long term agreements with partners.
Able to work well with internal work colleagues and provide support where needed
Has some experience in conducting research and knows how to present and use the findings effectively.
Ensures partners are suitable for TLC promotions in terms of quality, value and volume
Has experience working in a telesales or media sales environment,
Confident in using sales techniques and meeting monthly targets
Excellent communication and interpersonal skills, including excellent telephone manner; ability to influence
Confident; self-driven and able to work independently
Task driven and focuses on delivery of work
Organised and able to multi-task
ATTITUDES
Highly motivated, keen to learn, enthusiastic and has a positive attitude to work • Able to work on own initiative and to deliver pre-determined targets. • Confident, tenacious and has self belief • Natural ability to build strong relationships and work effectively with all people • Work independently, self-motivated and flourishes in a competitive environment • Proactive and always willing to offer new suggestions and ideas • Ability to think on your feet • Professional at all times
Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique.
At TLC we aim to create a ‘world within the world’ that is free from prejudice, bias and inequity.
A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.
If you're excited by everything we've told you, then it's time to apply!
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