Partnerships Administrator

Partnerships Administrator

About Currency Partners

Currency Partners is a leading foreign exchange intermediary, providing individuals and businesses with expert guidance and preferential rates for their international transfers. We pride ourselves on delivering a professional, personalised, and transparent service that helps our clients make the most of their money when moving it across borders.

Key Responsibilities

As a Partnerships Administrator you will serve as a liaison between Currency Partners and our clients with a focus on client satisfaction.

Responsibilities & Duties

Process flow management on the CRM system

·         Onboarding of partners ensuring compliance requirements are met.

·         Managing Partners agreements.

·         Handle partner/agent and client queries (full understanding of Currency Partners processes required).

·         Constant upkeep of Currency Partners CRM to ensure information is always up to date.

·         Partner event planning.

·         Assist in keeping the Events Calendar up to date for the Business Consultant team.

Key Competencies

·         Principles and ethics: Adhering to good practice and ethical principles and values.

·         Good work ethic with a willingness to go the extra mile and work as a team player.

·         Must be motivated, energetic and committed to the role.

·         Meticulous: Impeccably accurate with a keen eye for detail.

·         Service delivery: Delivering results and exceeding customer expectations.

·         Excellent interpersonal skills and the ability to work effortlessly with clients and the team. Displays gravitas & emotional maturity.

Requirements

Qualifications & Experience:

·         Minimum of 2–3 years’ experience in an administrative or client support role, ideally within financial services.

·         Experience in partner or relationship management support is advantageous.

·         Matric required; a relevant tertiary qualification in business, finance, or marketing preferred.

·         Knowledge of foreign exchange or cross\-border payments will be an advantage.