Patient Admin Supervisor

Company : Mediclinic Group

Job Description - Patient Admin Supervisor

Denmar Specialist Psychiatric Hospital | Garsfontein | South Africa

Closing date: 28/09/2026

Number of positions: 1

Recruiter name: Cindy Leigh Peters

Reference number: 73022

Workplace Type: On-site

Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

MAIN PURPOSE OF JOB

To manage the Patient Administration Department and all related processes to ensure that correct accounting processes and procedures are being followed and address any issues that could affect the settlement of accounts and generation of income for the hospital to optimise revenue and cash conversion

KEY RESPONSIBILITY AREAS

Lead and manage the people in the department

Patient administration management

To manage and mitigate departmental risks

Information management

Manage and control department budgets / finances

REQUIRED EDUCATION

ESSENTIAL EDUCATION

Grade 12; Tertiary qualification with debtors / financial experience.

DESIRED EDUCATION

None

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE

Minimum of 5 years debtors experience

At least 5 years experience in a Managerial or Supervisory position

Experience and insight in the total Patient Administration Management environment

DESIRED EXPERIENCE

Previous medical aid/managed health experience Background knowledge of the hospital/healthcare industry

Previous patient medical industry debtors experience

REQUIRED JOB SKILLS AND KNOWLEDGE

Relevant aspects of applicable acts (e.g. Medical Scheme Act; Consumer Protection Act, PMB, WCA, RAF, etc.)
Clinical codes management
Patient Administration policies and procedures (e.g. Patient Confidentiality, Bad Debts, Discount, relevant HR policies, etc.)
B2B Lookup Phase II and the Debtpack Enquiry application
Rules and regulations regarding Funder contracts
Basic anatomy knowledge and terminology
Medical aid requirements/narrations (COID and Medical Aids)
Financial knowledge (e.g. compile a budget; calculate ROI's for new equipment/buildings/expansions/new doctors; manage alternative fee structures, etc.)
Computer literacy (Microsoft Office: Eg. Excel; Outlook and Intranet)
Manage financial risks (e.g. debt days/, cash conversions and trends with regards to bad debtors, etc.)
Patient Admin programs on the AS400 system
Patient Administration processes (e.g. Reception, Confirmations, Accounts and Credit control, Debtors)
Audit principles and taking corrective and/or preventative action where necessary (e.g. risk management and quality management programme)

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

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