Patient Administration Manager

MAIN PURPOSE OF JOB

To manage the Patient Administration Department and all related processes to ensure that correct accounting processes and procedures are being followed and address any issues that could affect the settlement of accounts and generation of income for the hospital to optimise revenue and cash conversion.

KEY RESPONSIBILITY AREAS

Lead and manage the people in the department

Patient administration management

Manage and mitigate departmental risks

Information management

Manage and control department budgets / finances

REQUIRED EDUCATION

ESSENTIAL EDUCATION: Grade 12; Tertiary qualification with debtors / financial experience

DESIRED EDUCATION: None 

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE:  Minimum of 5 years debtors experience; At least 5 years’ experience in a Managerial or Supervisory position; Experience and insight in the total Patient Administration Management environment.

DESIRED EXPERIENCE:  Previous medical aid/managed health experience; Background knowledge of the hospital/healthcare industry;

Previous patient medical industry debtors experience.

REQUIRED JOB SKILLS AND KNOWLEDGE