Patient Administration Manager

MAIN PURPOSE OF JOB

To manage the Patient Administration Department and all related processes to ensure that correct accounting processes and procedures are being followed and address any issues that could affect the settlement of accounts and generation of income for the hospital to optimise revenue and cash conversion.

KEY RESPONSIBILITY AREAS

• Lead and manage the people in the department


• Patient administration management process


• Manage and mitigate departmental risks


• manage and distribute information to relevant stakeholders


• Manage and control department budgets/finances

REQUIRED EDUCATION

ESSENTIAL EDUCATION:

Grade 12; Tertiary qualification with debtors / financial experience

DESIRED EDUCATION:

None

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE:

• Minimum of 5 years debtors experience


• At least 5 years’ experience in a Managerial or Supervisory position


• Experience and insight in the total Patient Administration Management environment.

DESIRED EXPERIENCE:

• Previous medical aid/ managed health experience


• Background knowledge of the hospital/ healthcare industry


• Previous patient medical industry debtors experience.

REQUIRED JOB SKILLS AND KNOWLEDGE