Personal Assistant

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To provide end-to-end secretarial support to an Executive(s) by acting as the first point of contact to ensure all administrative requirements are handled within the required timeframes and standards.

• Diploma in Office Administration required; Public Relations diploma preferred.

• 5-7 years supporting senior executives in complex administrative roles.

• Proven skills in negotiation, relationship-building, and managing high-volume diaries and correspondence.

Key Responsibilities:

• Manage executive diaries, prioritizing appointments and workload.

• Organize meetings and events, including logistics and documentation preparation.

• Monitor and filter executive emails, responding or redirecting as appropriate.

• Prepare meeting packs, presentations, and take accurate minutes.

• Coordinate travel plans and itineraries.

• Support onboarding/offboarding and maintain office logistics and asset registers.

• Manage expense claims, leave plans, and payroll approvals for executive direct reports.

• Build and maintain strong relationships with internal and external stakeholders.

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Challenging Ideas
• Establishing Rapport
• Following Procedures
• Impressing People
• Interacting with People
• Interpreting Data
• Managing Tasks
• Showing Composure
• Taking Action
• Upholding Standards

Technical Competencies:

• Diary Management
• Email Monitoring
• Meeting Logistics
• Procurement Process
• Travel Arrangements
• Written Communication