Play Area Attendant x 2

The
Play Area Attendant’s
ultimate goal of all employees is to deliver excellent
customer
service, creating a unique
experience for the
guest
which makes them want to return; you should be positive, loyal and a proud ambassador
of the
Wonderdal Brand.

The Employee’s added responsibilities shall include, among other things, the following:
✓ Ensure that the supervision of children indoors and outdoors are always adequate
✓ Having knowledge of the program and effectively communicating activities in different areas
✓ Helping children discover new interests by introducing them to science and life skills
✓ Being energetic and motivated to engage with children and their parents
✓ Being able to motivate a child to participate in the offered activities
✓ Making sure that the program is suitable to the child’s developmental age and develop the social, intellectual, cultural and physical abilities of each child.
✓ To make sure children with special needs are adequately catered for and the program allows them maximum participation in all activities
✓ To work with the Manager on Quality Improvement and meeting all Child Care Regulations.
✓ Regularly check resources and maintenance needs and report these to the Manager
✓ In conjunction with the Manager ensure that the Centre is left clean, tidy and secure each day
✓ Any other duties as required by the Manager

Core Non-Negotiable Skills and Experience:
• Upbeat and positive attitude throughout the entire day;
• Excellent communication skills, both verbal and written;
• Ability to work in a high pressurised environment;
• Highly organised people;
• Natural ability to sell products enthusiastically;
• Exceed our guests’ expectations by delivering service in a professional, knowledgeable and accommodating way;
• Remain calm, patient and polite if receiving guest feedback;
• Are confident, self-motivated and demonstrate a passionate commitment to the business;
• Are friendly, professional, honest, reliable and trustworthy;
• Have good working relationships with everyone they come into contact with at work, behaving in a friendly, courteous and professional way;
• Bring a positive attitude to work, co-operating closely with team members and other departments to ensure that Wonderdal is the best it can be; and
• Set a great example to new employees