Portfolio Administrator Assistant

• Handle all tenant queries, correspondence, complaints, and coordinate move -in/move -out processes.
  
• Draft, coordinate, load, and update all lease agreements, renewals, amendments, addendum's, warnings, and notices on the MRI system.
  
• Ensure accurate records are maintained, track tenancy/vacancy schedules, and ensure FICA compliance for all tenants.
  
• Assist with rental escalations, follow -ups on arrears, and general collection support.
  
• Assist the Portfolio Manager with general oversight, organize filing, and update the MRI system.
  
• Liaise and coordinate with external sub -contractors.
  
• Handle parking tracking, enquiries, and general administration.
  
• Assist with secretarial duties, switchboard cover, and preparing refreshments when needed.
  

• Exceptional attention to detail and accuracy is required.
  
• Excellent written and verbal English communication skills are essential.
  
• Must possess strong interpersonal skills for professional engagement with stakeholders (tenants, contractors, colleagues).
  
• A proactive, positive, and hands -on approach is necessary, with a willingness to support the team.
  
• Ability to work effectively in a structured, deadline -driven environment.
  
• Must be a strong team player.
  
• High level of computer literacy is essential, with an eagerness to adopt new technology.
  
• Prior experience in property management administration and/or familiarity with the MRI system is advantageous.
  

Requirements