Principal Engineer (Delivery Accounts Manager)

About Nagarro

In a changing and evolving world, challenges are ever more unique and complex. Nagarro helps to transform, adapt, and build new ways into the future through a forward-thinking, agile, and caring mindset. Today, we are 18,000+ experts across 37+ countries, forming a Nation of Nagarrians, ready to help our customers succeed.

The nature of IT & digital product engineering has reached an incredible state of velocity and transition. We must adapt and meet it with an agile mindset that isn't afraid to iterate towards the perfect solution. If we only solve today's problems, it's not enough. We must do more. We must courageously embrace the future, with vision and clarity about where technology & business are heading. Thinking breakthroughs gets us there.

Nagarro - https://www.nagarro.com/en

Must have Skills : Project Management methodologies (Expert), Banking & Insurance, Account Management and Business Development (Strong)  

Role Purpose

Own end-to-end delivery and program management outcomes across assigned tribes and build scalable, South Africa's anchored teams that support execution excellence and expansion aligned

 

1. Delivery Ownership & Program Management Excellence

• Own delivery quality, timelines, scope alignment, and outcomes across assigned tribes and workstreams within the program.
• Lead end-to-end program management governance, including integrated planning, dependency management, RAID tracking, milestone alignment, and execution oversight.
• Maintain strong alignment with internal delivery teams and Client stakeholders to ensure execution clarity across multiple initiatives.
• Sustain a continuous execution pulse within the Unit of Work (UoW).
• Proactively surface cross-team delivery risks, dependencies, capacity gaps, and mitigation plans.

2. Expansion & Execution-Led Growth Within Tribes

• Support expansion within existing tribes and across priority technology areas aligned to the Client's Book of Work themes.
• Identify upstream (discovery/design) and downstream (testing/stabilization/support) white spaces.
• Convert delivery credibility into adjacent lifecycle expansion opportunities.

3. Capability & Talent Strategy

• Support capability planning across teams (seniority mix, technical depth, cross-skilling) aligned to program needs.
• Ensure optimal resource utilization across workstreams.
• Flag skill gaps, over-engineering risks, or delivery misalignment early.

4. South Africa Team Build & Localization

• Support hiring and scaling of South Africa's based delivery teams (PCEOs, BAs, QA Leads, Design, Engineering Leads, etc.).
• Travel to South Africa to onboard teams, establish delivery execution norms, and strengthen stakeholder engagement.
• Build a strong local leadership bench aligned to the Client's localization strategy.

5. Stakeholder & Execution Interface

Act as the primary execution interface between internal delivery teams and Client program stakeholders.

Drive structured governance cadence, escalation management, and delivery transparency across tribes.

Ensure delivery discussions remain proactive, solution-oriented, and outcome-focused.

6. RFP Support & Solutioning Collaboration

Work with support and engineering teams in leading and contributing to RFP responses from a program delivery perspective.

Provide inputs on delivery construct, staffing models, timelines, risks, and localization strategy.

Ensure proposed solutions are execution-ready and aligned with ongoing delivery realities.