Job Description - PRINCIPAL LEAD: Credit Risk (Existing Customer Management)
Main Purpose
To support the Head of Credit Risk in managing the WFS Existing Customer Management (ECM) Credit Risk strategy, by partnering and leading a team of analysts in ensuring the ECM Risk agenda is clearly defined, optimised and effectively executed within a robust control framework and aligned to relevant policy and legislation. Accountabilities include:
Assist in defining, optimising and implementing the WFS ECM Risk strategy, covering ECM Credit Risk Decisioning, Credit Limit Management, Affordability Risk, Card Overlimit Authorisations, Credit Card Re-Issue, etc.
Develop and maintain world-class analytically-driven strategies to optimise risk performance, by leveraging statistical/modelling techniques to unlock value from enterprise data assets
Act as a representative in forums, weekly and/or monthly meetings and enterprise project initiatives, collaborating cross-functionally and managing stakeholders across the business
As a credible and respected expert within a sub-discipline of Credit Risk management, generate ideas and offer unique perspectives to optimise complex processes, systems and disciplines
Lead, manage and develop a team of Credit Risk analysts
KEY OUTCOMES
Strategy Development and Monitoring
Technical Subject Matter Expertise
Thought Leadership
Stakeholder Management
Action Orientation & Delivery
Management & Team Leadership
Requirements
TECHNICAL COMPETENCIES
Credit Risk Management
Champion/Challenger Strategy Design
Structured Query Language Proficiency
Packaging and presenting Data Insights
Statistics and Modelling Methodologies
Credit Industry and Market Knowledge
BEHAVIOURAL COMPETENCIES
Intellectual Curiosity – continuous improvement, innovation and ability to deal with change
Stakeholder Engagement – collaboration, influencing and persuading
Decision Making – mental agility, analysing and interpreting
Action Orientated – results focus, determination to achieve and deadline driven
Self-leadership – initiating, planning and organising own deliverables
Analytical Thinking – attention to detail, focus on quality and integrity of output
Team Player – relating, networking and supporting colleagues
QUALIFICATIONS
Minimum: Bachelor’s degree (3 years) ideally in the following disciplines: Quantitative Risk Management, Mathematics or Statistics, Finance, Economics, Econometrics
Preferred: Post graduate degree
EXPERIENCE REQUIRED
Minimum: 5+ years Credit Risk related experience in a Senior Analytical Role
Proven strategy development and implementation experience using credit scores, bureau scores and segmentation analytics on consumer portfolios
At least 5 years analytical experience on a consumer portfolio (credit cards, private label / retail cards, loans, etc.) in either Credit Risk or Collections strategies
Experience in working in an outsourced environment and effectively implementing solutions using both internal and external resources
Experience in data cleaning, data manipulation, and analysing large data sets using SAS, SQL, AWS Cloud Analytical Tools, or similar environment
Formal team management and leadership experience in an analytical context
ADDITIONAL REQUIREMENTS
Knowledge of financial services industry in a strongly regulated environment for a multi- product, multi-stakeholder organisation
Knowledge and application of credit scoring and risk management techniques across the entire credit life cycle on consumer portfolios
Proven ability in analytics, business acumen and presenting/communicating recommendations across all organisation levels
Ability to work with diverse teams to ensure effective implementation of projects
Understanding of financial metrics in relation to portfolio management and the associated forecasting thereof
High proficiency in structured language analytical software (SAS, SQL, Python, AWS Cloud)
High proficiency in Microsoft Office (Excel, PowerPoint, Word)
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