Process Analyst

Purpose Statement

To drive continuous improvement and develop basic business process solutions in support of Capitec Bank's vision and strategy

Experience

Minimum:

• 3 Years' analytical or business improvement type of work.


• Proven experience in data analytics, business process design, business process development or improvement, operationalisation of new business process solutions and improvements.


• Experience in Six Sigma, Lean, TOC, Business Improvement, Agile

Ideal:

• 3+ years relevant experience in processing systems, processes, procedures and support in a similar environment


• Strategic business case development


• Translating Divisional strategies and regulatory requirements into a business area target operating model 


• Management / leadership experience

Qualifications (Minimum)

Qualifications (Ideal or Preferred)

Knowledge

Minimum:

• Lean way of work principles


• Business Change Life Cycle and change management principles  


• System Development Life Cycle


• Project Management Lifecycle                                               


• Agile Way of Working Practices   


• Quality Management 


• Risk & Issue Management 


• BABOK, SOA,TOGAF, ARCHIMATE


• Developing a business case


• Client experience / client journey mapping  

Ideal:

• Banking processes and procedures


• Banking systems: Banking System, SBL, Horizon, STrack, Postilion, etc.


• In-depth knowledge of Capitec Products


• Data and trend analysis 

Skills

Conditions of Employment