Process Workflow Coordinator

About Us:

TourAxis specialises in building innovative travel brands and platforms. We aim to bring new and innovative travel products, services, technology platforms, and companies, growing these ideas from conception to start-up and scaleup phases. Our portfolio of brands includes Expat Explore, Group Tour Shop, Rail Rocker, PlugPlug, and more. As we continue to grow and expand our operations, we seek ambitious highly skilled and experienced individuals passionate about travel to drive our growth.  We believe in fostering a diverse and inclusive environment where all employees can thrive. Our commitment to inclusion is reflected in our values, culture, and everyday practices.

Our Core Values: 

Our values shape the way we work and define the people we want to join us on our incredible and exciting journey ahead of us: 

• Always Ready To Help


• Being Trustworthy


• Solutions Before Problems


• Family-Style Hosting


• Show respect, Earn Respect

The Opportunity:

We are looking for a dynamic and organised Process Workflow Coordinator to join our team. In this new role, you will be responsible for the delegation and coordination of day-to-day tasks within your process cluster,  managing cluster deadlines, and ensuring the right person is assigned to each task. 

You will be an excellent communicator, and will ensure you are providing feedback when deadlines are not met. Reporting to, and working closely with the Process Accountable Manager, you will be responsible for monitoring task completion and process efficiency, and running morning huddles to align and coordinate the team.

This role is perfect for someone who excels at coordination and delegation, can work in a fast-paced environment, and is eager to learn more about process management.

Key Responsibilities:

• Task Delegation and Coordination: Assign and delegate daily tasks to team members, ensuring each task is given to the most suitable person.


• Deadline Management: Monitor deadlines to ensure tasks are completed on time and escalate issues when deadlines are not met.


• Feedback and Reporting: Provide feedback on task completion and efficiency, and report on process improvements.


• Team Coordination: Run morning huddles to coordinate the team, align priorities, and facilitate collaboration.


• Process Efficiency: Monitor and suggest improvements to enhance process efficiency and team productivity.

Skills and Experience Required:

• Organisational Skills: Strong ability to organise tasks, manage time effectively, and prioritise responsibilities.


• Communication Skills: Excellent verbal and written communication skills to effectively coordinate with team members.


• Attention to Detail: Keen eye for detail to ensure tasks are completed accurately and efficiently.


• Problem-Solving: Ability to identify issues and escalate them appropriately to ensure timely resolution.


• Adaptability & Resilience: Comfortable working in a fast-paced setting and managing multiple tasks simultaneously. Able to respond to shifting priorities and processes


• Team Collaboration: Ability to foster a collaborative team environment and ensure alignment among team members.

Ideal Candidate:

• Great at coordination and delegation.


• Thrives in a fast-paced environment.


• Eager to learn and grow in process management.


• Strong communicator with a proactive mindset.


• Experience within procurement, supplier relations and /or operations preferred

Benefits:

• Opportunity to work in a dynamic and growing team.


• Gain experience in process management and coordination.


• Collaborative and supportive work environment.

If you are organised, proactive, and excited about coordinating processes and improving efficiency, we would love to hear from you!

Equal Opportunity Employer

TourAxis is an equal opportunity employer and welcomes applicants from all backgrounds, regardless of race, colour, religion, sex, national origin, age, disability, status, or any other characteristic protected by law. We celebrate diversity and are committed to creating an inclusive environment for all candidates and employees. Even if you feel you do not fulfil all of the criteria, please apply as you may still be considered for other roles within our organisation in the future.