Product Manager (Retail)

• Develop and manage the retail product roadmap.
  
• Lead the full product lifecycle from concept through launch and optimization.
  
• Conduct market research and competitor analysis to identify growth opportunities.
  
• Define pricing, packaging, promotions, and commercial strategies.
  
• Build business cases and manage product profitability (P&L).
  
• Drive go -to -market initiatives across digital and commercial channels.
  
• Collaborate with technology, operations, marketing, finance, and sales teams.
  
• Monitor product performance and use data -driven insights to improve customer experience and business outcomes.
  
• Manage customer retention, loyalty, and digital engagement initiatives
  

Requirements

• Bachelor's Degree in Business, Commerce, Marketing, Information Systems, or a related field.
  
• Minimum 5 years' experience in Product Management.
  
• Proven experience managing products from ideation through commercial launch.
  
• Strong commercial acumen with experience in pricing, financial modelling, and product profitability.
  
• Experience working with digital channels, including websites, apps, and CRM platforms.
  
• Strong stakeholder management and cross -functional collaboration skills.
  
• Analytical mindset with the ability to make data -driven decisions.
  

• Telecommunications, ISP, fibre, or broadband industry experience.
  
• Experience with customer loyalty, rewards, retention, or digital wallet products.
  
• Postgraduate qualification (Honours, MBA, or equivalent).
  
• Product Management certification (AIPMM, Pragmatic Institute, or similar).
  

• Growth in customer acquisition and retention.
  
• Increased product profitability and revenue performance.
  
• Successful product launches and go -to -market execution.
  
• Improved customer engagement and digital adoption.