Product Specialist Legal Technology & Contract Lifecycle Management

Job Specifics

• Location: Sandton, JHB
  
• Work Model: In-Office
  
• Role Type: Permanent | Full-Time
  

Role Overview

Key Responsibilities

• Act as the legal subject-matter specialist between legal users, clients, product teams and software developers.
  
• Translate legal, commercial and client requirements into structured workflows, system requirements, contract data and product functionality.
  
• Support the design and optimisation of end-to-end contract lifecycle processes, including contract intake, drafting, review, negotiation, approvals, e-signature and post-signature management.
  
• Review and configure contract metadata, key commercial terms, risks, obligations, tasks, events and lifecycle requirements.
  
• Develop and refine contract risk playbook's and clause-based risk assessments.
  
• Test and validate AI-assisted legal functionality, including contract summarisation, clause and data extraction, risk identification, FAQs, document comparison and contract intelligence.
  
• Apply legal judgement when assessing the accuracy and practical usefulness of AI-generated outputs.
  
• Create realistic contracts, amendments and legal scenarios for product configuration and testing.
  
• Plan and conduct User Acceptance Testing (UAT), including functional, regression, edge-case and negative testing.
  
• Investigate product defects and determine whether issues relate to software, AI/extraction, configuration, data or user processes.
  
• Translate business and legal requirements into functional requirements, user stories, acceptance criteria and product enhancements.
  
• Support contract migration, classification, data cleansing, contract linking and data-quality exercises.
  
• Work with large contract datasets and use Excel for reconciliation, validation, tracking and analysis.
  
• Support product releases, upgrades and client-environment validation.
  
• Engage with clients to understand legal and contract-management processes, pain points and requirements.
  
• Deliver product demonstrations, UAT sessions, training and supporting documentation.
  
• Support reporting and dashboards relating to contracts, renewals, obligations, tasks, risks and other lifecycle information.
  
• Work closely with Product, Development, Implementation, QA, Support and Client Success teams.
  

Requirements

Essential

• LL.B or equivalent legal qualification.
  
• Strong practical knowledge of commercial contracts and contractual interpretation.
  
• Relevant experience in commercial legal work, contract drafting and review, contract management, legal operations or a related environment.
  
• Experience working within legal technology, Contract Lifecycle Management (CLM), matter management, enterprise software or a product-focused environment.
  
• Ability to translate legal concepts and business requirements into structured processes, workflows and functional requirements.
  
• Hands-on experience with UAT, product testing, defect investigation and validation of system functionality.
  
• Strong analytical and problem-solving ability.
  
• Experience working with contract data, metadata and detailed document-based scenarios.
  
• Advanced working proficiency in Microsoft Word, Excel and PowerPoint.
  
• Strong written and verbal communication skills with the ability to engage both technical and non-technical stakeholders.
  

Highly Advantageous

• Admitted Attorney with post-qualification commercial legal experience.
  
• Experience with AI-assisted contract review, generative AI, NLP, automated clause extraction or contract intelligence.
  
• Hands-on experience with a Contract Lifecycle Management platform.
  
• Experience configuring contract types, metadata, risks, obligations, tasks, events and workflows.
  
• Understanding of e-signature, document collaboration, Delegation of Authority (DoA), matter management and post-signature contract management.
  
• Experience working within Agile or software product-development environments.
  
• Experience creating user stories, requirements and acceptance criteria and working directly with software developers.
  
• Contract migration, data cleansing, classification, deduplication or contract-linking experience.
  
• Experience delivering legal-tech demonstrations, client UAT or training.
  
• Exposure to FICA/KYC, POPIA or other compliance-related workflows.
  

The Ideal Candidate