Production Manager (Print)

• Advanced print production knowledge


• Production planning and operational management


• Leadership and people management


• Financial and resource management


• Quality assurance and compliance


• Strategic and tactical decision-making


• Communication and stakeholder management


• Problem solving and analytical thinking


• Digital production systems proficiency

Financial metrics

•             Manage departmental budgets, cost controls, and operational expenditure.

•             Monitor production costs including materials, labour, and machine usage.

•             Implement cost-saving initiatives to reduce waste and increase efficiency.

•             Ensure production targets are met while maintaining profitability.

•             Track departmental KPIs including productivity, turnaround times, and error rates.

Production Management

•             Oversee all print production activities including digital, large format, and finishing.

•             Plan and manage production schedules to ensure deadlines are consistently met.

•             Ensure optimal utilization of printing equipment and production staff.

•             Coordinate with prepress, design, and installation teams to streamline production workflows.

•             Identify production bottlenecks and implement solutions to improve efficiency.

•             Ensure preventative maintenance schedules are followed for all equipment.

Quality Control

•             Establish and enforce quality standards across all print production processes.

•             Monitor colour consistency, finishing standards, and job accuracy.

•             Investigate quality issues and implement corrective actions.

•             Ensure all work leaving the production department meets client expectations.

Operational Efficiency

•             Develop and implement production processes and standard operating procedures.

•             Optimize workflow to improve turnaround times and productivity.

•             Manage inventory levels of substrates, inks, and consumables.

•             Ensure efficient material usage and reduce wastage.

•             Implement continuous improvement initiatives such as lean production practices.

Reporting & Communication

•             Provide regular production reports to senior management.

•             Track department performance against operational targets and KPIs.

•             Communicate production progress, risks, and solutions to relevant stakeholders.

•             Liaise with Sales, Design, and Installation teams to ensure project delivery requirements are met.

•             Manage supplier relationships related to printing materials and equipment.

People

•             Overall management of print production teams including Team Leaders and operators.

•             Creation and maintenance of roles, job descriptions, and KPIs for direct reports.

•             Performance management and disciplinary processes were required.

•             Establishing and monitoring departmental KPIs aligned with company objectives.

•             Creating a transparent, ethical, and fair working environment.

•             Identifying training requirements and coordinating skills development initiatives.

•             Formal staff performance management processes including: KPI setting, Quarterly tracking meetings, Mid-year review & Year-end review

•             Recognition and reward for strong performance.

•             Talent retention through development opportunities and career path planning.

•             Succession planning within the department.

•             Maintaining high team morale and engagement.

•             Recruitment, interviewing, and onboarding of new staff.

•             Monitoring productivity, attendance, overtime, and leave management.

•             Implementation of HR policies and initiatives within the department.

Compliance, Risk and Quality

•             Ensure 100% compliance with health and safety regulations.

•             Conduct regular risk assessments and implement mitigation measures.

•             Maintain up-to-date process documentation and system descriptions.

•             Ensure proper document control, record keeping, and data backups.

•             Ensure all templates, workbooks, and reporting tools are structured, accurate, and logically maintained.

•             Conduct quarterly risk reviews and process improvements.

•             Ensure the department adheres to company governance and audit requirements.

Growth and New Markets/Products

•             Manage supplier relationships and negotiate with print material suppliers.

•             Evaluate and introduce new print technologies and production methods.

•             Identify opportunities for new signage and print product offerings.

•             Stay informed about industry trends, competitor capabilities, and technological developments.

•             Contribute to strategic planning to achieve short-, medium-, and long-term company goals.

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  Matric



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  Relevant Degree/Diploma 



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  Minimum of 5–8 years’ experience in print production, with at least 3–5 years in a Production management or supervisory role.



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  Strong knowledge of digital and/or offset printing processes, finishing techniques, and production workflows.



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  Proficiency in production planning and reporting tools.



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  Excellent leadership, problem-solving, and communication skills.