Project Coordinator

About Reflex

Established in 2000 in South Africa, Reflex has evolved from modest origins to become a distinguished provider of Information and Communication Technology (ICT) solutions. We specialise in delivering innovative ICT solutions across various industries, earning a sterling reputation for our excellence in the retail sector and beyond. With a robust network of partnerships, we pride ourselves on our ability to swiftly address the technological needs of our clients.

Our portfolio of ICT solutions spans various industries. Reflex Carrier understands what is needed to build, manage, and operate complex backbone networks simply. Our solutions are tailored for Fibre Network Operators (FNO), Internet Service Providers (ISPs), and those looking for comprehensive Managed Connectivity solutions.

On the other hand, our Enterprise Solutions take the complexity out of technology, allowing you to focus on what you do best. We provide seamless, high-performance solutions for connectivity, communications, workplace management, cloud, and cybersecurity services.

Together, both divisions reflect our core values of expertise, clarity, and client-centricity. We take pride in being large enough to offer extensive support while remaining small enough to provide personalised service. At Reflex, our clients are at the centre of everything we do, and we’re committed to delivering reliable, jargon-free solutions that drive your success.

About the role

The Project Coordinator is a vital contributor to successful project delivery across the organisation. Working closely with Project Managers within the Project Management Office (PMO), this role ensures effective coordination between teams, maintains accurate and up-to-date project documentation, and actively supports the execution of projects to meet established timelines, quality standards, and objectives.

Key duties and responsibilities:

Project Planning & Documentation

• Manage Small Business projects


• Assist Project Managers in drafting, updating, and maintaining comprehensive project documentation.


• Coordinate and adjust project schedules based on team and stakeholder input.


• Identify potential risks and issues proactively and assist in developing mitigation strategies.


• Maintain project management and reporting tools such as Halo, Power BI, and others to ensure accurate tracking and visibility.

 Monitoring & Reporting

• Track and report on project progress, quality metrics, and deliverables to ensure alignment with timelines and objectives.


• Communicate regular updates and reports to clients and internal stakeholders, ensuring transparency and alignment.

Meeting & Stakeholder Coordination

• Prepare for and facilitate project meetings by creating agendas, recording minutes, and tracking action items.


• Liaise across departments, product solution groups, and field technicians to support seamless project delivery.


• Coordinate vendor interactions and manage third-party service requests.

Project Execution Support

• Support on-site training sessions and assist in project handovers to ensure smooth transitions.


• Respond to supply chain support requests and coordinate activities as needed to avoid project delays.

Education, Experience and Skills:

• National senior certificate (Grade 12) is essential 


• Minimum of 2 years' experience in project management 


• Higher Certificate, Diploma and/or Degree in Project Management


• Project Management Fundamentals (PMF) certification or equivalent is advantageous 


• Prince2 Foundation certification is advantageous 


• Excellent planning and organisational abilities


• Excellent verbal and written communication skills.


• Proven ability to collaborate effectively in diverse teams
  


• A responsible individual who adopts a results drive approach.


• Ability to work well under pressure and meet tight deadlines.


• Positive attitude and a passion for the role.