Project Manager

Purpose:

Responsible for managing allocated Insure IT projects in
line with the PMO Governance Framework, ensuring projects are delivered using a
best-practice approach within agreed scope, time, cost and quality — while
enhancing the company's image through effective customer service.

Key Responsibilities:

PMO Management & Technical Expertise

Manage/execute projects per PMO strategy and process
framework

Secure stakeholder understanding and buy-in

Support the PMO Head in meeting departmental targets

Manage project submission/approval administration and
maintain a pipeline of approved projects

Work with BIOs, IT Ops, IT Quality, and delivery teams to
build evaluation systems at project level

Ensure compliance with Project Management Methodology and
Governance processes

Manage interdependencies with other project/programme
managers

Project Delivery

Create detailed project/implementation plans

Document and agree requirements

Attend Project Board/Steering Committee meetings

Participate in reviews, approvals, and gating processes

Ensure appropriate testing (system, regression, UAT) with
stakeholder sign-off

Reporting & Consolidation

Submit project performance data for internal reporting

Provide monthly/quarterly consolidated reports

Report on budget vs. actual, governance matters, risks,
progress, resourcing, and benefits

Maintain project plans, minutes, and status reports

Schedule regular feedback sessions

Relationship Management

Build and maintain stakeholder relationships

Resolve conflicts with project teams/stakeholders

Risk, Governance & QA

Ensure risk management aligns with risk registers and
controls

Maintain audit-standard documentation

Record, monitor, and proactively manage
risks/issues/dependencies

Financials & Benefits Realisation

Monitor budgets against project plans with Hollard Insure
teams

Track benefits realisation vs. targets

Participate in post-project reviews and lessons-learnt
exercises

People & Customer Service

Own career growth/development

Maintain high service standards; treat all customers fairly
(TCF)

Requirements

Matric

Formal PM qualification (Prince2, IPMA, PMP, or PMI-ACP)

B Comm – Information (or equivalent)

5–8 years' experience in mature PMO/business
management/business consulting

Insurance experience a bonus (FAIS, Short Term Insurance
knowledge)

Proven track record using PM tools (e.g. JIRA)