Property Manager - Retail

Responsible for the management of the Property. Ensure
investment growth and maximum income of Property through effective property
management and asset control. Develops related budgets, oversees leasing
contracts, procures services, handles third party service contracts, and
directs maintenance procedures. Ensures
that all buildings, grounds, and equipment are well maintained and in optimal
working condition. Develops and implements
departmental and procurements policies and procedures and ensures that all
operations are in accordance with established health and safety
regulations. Ensures that services
purchased are of acceptable quality at the least possible cost. Keeps Senior Management well informed of area
activities and significant problems. 

• Keep abreast of market activities in
  respect of tenant movement, new developments, major vacancies and other
  landlord’s strategies
  
• Attend meetings / functions related to
  successful operation of Property i.e. SAPOA, CJP etc.
  

• Control/schedule/implement regular
  preventative maintenance program in line with budget constraints
  
• Motivation of refurbishments, major
  repairs as appropriate
  
• Attend site meetings with contractors in
  respect of maintenance/expansion of projects
  
• Monitor progress
  
• Inspection / enforcement of tenant
  responsibilities during and on termination of lease terms
  
• Liaison with appropriate Government,
  Provincial and/or local authorities
  
• Responsible for Compliance of OSH Act
  

• Provide accurate information to client
  according to agreed format timeously
  
• Analysis of monthly income /expenses
  
• Monitoring of turnover rentals
  
• Analysis of operating costs on a
  quarterly basis in terms of the approved forecasts
  
• Monitoring of all municipal recoveries
  (and general recoveries) on a monthly basis
  

• Preparation and completion of budgets by
  January each year
  
• Complete of forecasts timeously
  
• Review rental quarterly and ensure best
  possible rate achieved and maintained
  
• Assist in formulation of business plans
  for the unit
  
• 5 Year budget – preparation and control
  
• Quarterly review and monitoring results
  

• Set and motivate capex /TI philosophy
  per building in consultation with client
  
• Approve TI standard specification as
  recommended by the Project Manager
  
• Approve capex within authority limits
  
• Ensure we conform to capex philosophy
  and procedures
  
• Estimate new operating costs
  
• Ensure recovery of operational costs in
  accordance with Lease terms
  

• Devise a five year maintenance plan
  including allowances for provisions or depreciation where applicable (annually)
  for submission to the Assistant General Manager / Director
  
• Investigate/initiate proposals for
  refurbishments
  
• Maintain a hands -on control of projects
  in hand
  
• Review the building status/grade
  annually and maintain the standards within those grade
  
• Ensures compliance with legal
  regulations.  Completes regular OSH
  inspections and updates monthly reports as appropriate.  Ensures that OSHA requirements are
  effectively implemented.
  

• Monthly interaction meetings with
  Debtors, Debtors Manager and Leasing to ensure appropriate action taken and
  approve legal action.
  

• Responsible for Management:
  

• Arrears
  
• Legal action
  
• Write -offs
  

• Monthly / ad hoc interaction meetings
  all parkades
  
• In conjunction with the responsible
  person for parking, maintain accurate control of “in house” operated parkades
  

• Deal with correspondence / interaction with tenants as
  required.
  
• Ensure that leases are timeously renewed
  and all vacant space is let and in a presentable state.
  

• Determination and recommendation of
  letting mandates (i.e. rental levels, installation cost etc)
  
• Lease negotiation and maintenance of
  tenant relationships.
  
• Control of new leases and recordal of
  same
  
• Control / oversee new installations
  (through technical manager where appropriate) including:
  
• Premises design
  
• Negation/liaison/control with/of
  professionals and contractors
  
• Sign off acceptance of complete premise
  

• Renewal of Lease Agreement both direct
  and through Building Management where applicable
  
• Tenant liaison and public relations
  
• Control/arrangement of centre promotions
  through merchants association/s or promotion committee/s
  
• Regular assessment of tenants turnover,
  stock turn and merchandising to establish both growth needs and/or trading
  difficulties
  
• Expense Control
  
• Check and authorise payment of accounts
  Authorise cleaning, consumables,
  electrical and general maintenance orders
  Control wage and salary allocation
  Control municipal payments and
  recoveries there against
• Ensuring cost effectiveness and
  performance of contractors
  

• Oversees preparation of monthly, annual,
  and other management reports.
  
• Assesses and reports on monthly
  performance against budgets.
  
• Prepares and motivates consolidated
  monthly reports for submission to client
  

• Works to develop and maintain productive
  business relations with vendors, suppliers, contractors, etc.
  
• Acts as a liaison between the Company and
  external contacts.
  
• Ensures effective coordination of external
  services with Company operations.  
  
• Obtains and conveys information as
  appropriate.
  
• Promotes goodwill and a positive image
  of the Company.
  
  

• Provides leadership to assigned personnel
  through effective objective setting, delegation, and communication. Conducts regular meetings to ensure that
  personnel are well informed of changes in policies and procedures. Discusses areas needing improvement.    
  
• Assigns and coordinates personnel. Directs daily operations.
  
• Identifies, develops, and implements
  training programs as appropriate.
  
• Conducts performance appraisals. Provides measurable feedback to assigned
  personnel and suggestions for improved performance. Formulates and implements employee corrective
  actions as needed.
  
• Ensures that staffing levels are
  appropriate. Interviews, hires, and
  assigns personnel as necessary.
  

Requirements

• Matric
  
• Additional related maintenance and Property management training
  preferred.
  
• Excellent
  understanding of Property management procedures. 
  
• Knowledge
  of budgeting, service contracts, and leasing agreements. 
  
• Five or more years of related experience, with at least two or more
  years of supervisory experience.
  
• Must have mixed -use property management experience​