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Property Manager Retail Shopping Centre

Job Description - Property Manager Retail Shopping Centre

We are looking for an experienced and commercially minded
Property Manager to take ownership of the day-to-day management and performance
of a retail shopping centre.

This is a hands-on role requiring a strong all-round
property professional who can balance leasing, financial performance, tenant
relationships, facilities oversight, contractor management and team leadership.

You will be responsible for protecting and growing the
income stream of the centre, managing vacancies and renewals, controlling
operating expenditure, monitoring arrears, ensuring that service providers
perform to standard, and maintaining strong relationships with tenants,
brokers, clients and other stakeholders.

The successful candidate will be comfortable operating in a
fast-paced retail environment and must be able to move confidently between
financial, commercial, operational and people-related responsibilities.


  • Managing
    vacancies, leasing activity and lease renewals.
  • Supporting
    and implementing the centre's leasing and tenant-mix strategy.
  • Negotiating
    lease terms within approved mandates.
  • Monitoring
    tenant trading performance and identifying risks or opportunities.
  • Managing
    income, expenses, budgets and monthly financial performance.
  • Monitoring
    arrears and ensuring appropriate follow-up and escalation.
  • Reviewing
    and controlling operating expenditure.
  • Overseeing
    facilities, maintenance, repairs and tenant installations.
  • Managing
    service providers, contractors and service-level agreements.
  • Ensuring
    compliance with OHS and other applicable statutory requirements.
  • Preparing
    management reports and contributing to client and management meetings.
  • Building
    strong relationships with tenants, brokers, clients and key stakeholders.
  • Managing
    tenant queries and resolving operational or commercial issues.
  • Leading
    and developing the centre management team.
  • Ensuring
    that the centre is professionally managed, well maintained and
    commercially sustainable.

Requirements

  • Minimum
    Grade 12.
  • A
    relevant property, business or commercial tertiary qualification is
    preferred.
  • Valid
    Fidelity Fund Certificate and compliance with applicable PPRA
    requirements.
  • At
    least 5–7 years' relevant experience in property or centre management.
  • Proven
    retail shopping centre management experience.
  • Valid
    driver's licence.
  • Strong
    commercial understanding of retail property management.
  • Proven
    experience managing budgets, income, expenses and arrears.
  • Strong
    understanding of lease agreements, renewals, vacancies and tenant
    installations.
  • Experience
    engaging with tenants, brokers and landlords on commercial matters.
  • Sound
    understanding of tenant mix, trading performance and vacancy management.
  • Working
    knowledge of property maintenance, repairs and facilities management.
  • Experience
    managing service providers, contractors and SLAs.
  • Strong
    working knowledge of relevant statutory requirements, including OHS
    legislation.
  • Advanced
    computer literacy, including Excel and property management systems such as
    SAP or MDA.
  • Strong
    written and verbal communication skills.
  • Proven
    negotiation and stakeholder-management ability.
  • Proven
    ability to lead and manage a team.

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