Provincial Consumer Financial Educator

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To support the effective implementation of the regulated Consumer Financial Education (CFE) strategy aimed at empowering individuals and communities with the knowledge, skills, and confidence to make informed financial decisions. This role supports Standard Bank Group to align with and fulfil the Broad-Based Black Economic Empowerment Act's Financial Sector Code (FSC) and FSCA requirements for Consumer Financial Education.

Type of Qualification: First Degree 

Field of Study: Education

Type of Qualification: NQF Level 7 (BSc /BCom/ BA)

Field of Study: Human Resource Development /Training 



Experience Required

Client Coverage

Personal and Private Banking

3-5 years

Experience in using blended learning methodologies, both face-to-face and digital to facilitate financial education for varied groups of the population leading to knowledge transfer, attitude shifts and eventually influence behavioural change



3-5 years

In-depth knowledge and understanding of the Consumer Financial Education landscape in South Africa



3-5 years

Understanding of the legislative landscape on Consumer Financial Education in South Africa and experience with the B-BBEE Act’s Financial Sector Code – specifically (GN500), FSCA’s CFE Standards and National Treasury’s Strategy for CFE

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Developing Expertise
• Empowering Individuals
• Establishing Rapport
• Exploring Possibilities
• Interacting with People
• Managing Tasks
• Providing Insights
• Pursuing Goals
• Taking Action
• Understanding People

Technical Competencies:

• Business Administration Skills
• Client Servicing
• Coaching and Mentoring
• Content Creation and Management
• Content Curation
• Continuous Learning Skills Development
• Customer Understanding ( Consumer Banking)
• Facilitation
• Heart of Customer Experience
• Insight Storytelling
• Instructional Design
• Learning Administration
• Learning and Development Strategy
• Learning Data Analytics
• Learning & Development Implementation
• Programme Management
• Project Management (Project Mgmt)
• Project Planning
• Written Communication