Number of Applicants
:000+
The role:
The Quality Assurance agent is required to ensure call quality, adherences to sales conduct and provide feedback to team leaders, managers, and trainers to enhance the performance of the sales agents.
This is specific to the monitoring of all calls, whether sale or non-sale, with the intent of providing feedback to stakeholders on the compliance of sales requirements to minimise risk.
The detail:
Monitoring
Risk Management and Compliance
Requirements
Cape Town, Western Cape, City Of Cape Town Metropolitan Municipality; Western Cape
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