Readvertisement Marc Planner Global Grade 10

Key Outputs

• Planning and coordinating of repair, service and maintenance jobs for a team of service artisans to comply with Caterpillar standards and customer requirements.

• Planning, Prioritizing and initiation of jobs.

• Assist with achievement of key performance indicators (KPI’s)

• Ability to apply warranty policies and procedures.

• Resolve internal and external customer queries.

• Issuing of job instructions to and dispatch of artisans.

• Timekeeping of workforce.

• Managing the work in progress (WIP), work order closing and work order history.

• Effective self-management, Control returning of components.

• Prepare reports as required and attend site meetings, customer meetings and other relevant meeting when required.

• Manage signed fleet downtime and ensure that correct downs are recorded on AMT

Qualification, Experience and Competencies

• Matric

• Trade certificate (Diesel or Earthmoving Mechanic)

• Planning and scheduling certificate an added advantage.

• Knowledge of safety and MHSA requirements.

• SAP, CRM processes and SAP User knowledge an added advantage.

• Sound business and financial acumen; sound business communication and presentation skills.

• Advanced Microsoft Office knowledge.

• Plan; Lead; Organise and Control.

• Driver’s License – Code B.