Receptionist/Office Administrator

Our client is a premier property management and development firm based in South Africa, with extensive experience across residential, retail, commercial, and industrial real estate. Their dedicated team of professionals is committed to delivering exceptional service and long-term value, ensuring every property under their care reaches its full potential. With a strong focus on quality and performance, they offer tailored solutions that maximise asset growth and operational excellence.

Role Overview

Our client is looking for an Administrator & Receptionist to manage their front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for the company. The Receptionist’s duties include offering administrative support across the organization, which includes Operation Admin tasks. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Job Type: Full Time/ Permanent

Workplace: Onsite

Location: Cape Town

Requirements

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school qualification; additional certification in Office Management is a plus
• English and Afrikaans (Preferable)

Responsibilities

Reception:

• Greet and welcome guests as soon as they arrive at the office (offer refreshments)
• Issuing of building access codes to visitors
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order office supplies and keep inventory of stock (eg. stationery, groceries etc)
• Update calendars and schedule meetings
• Maintain team Birthday Calendar
• Arrange travel and accommodations, and prepare vouchers
• Keep updated records of office expenses and costs
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Administration:

• Company Vehicle Management ( key management/vehicle
• Capturing and issuing of PO number using the inhouse systems
• Preparing payment packs for weekly and/or monthly payments
• H&S Capturing of checklists to Safecyte