Recruitment Administrator

Relationship Management
(Internal/External)

Work closely with managers to gain a
comprehensive understanding of the company’s hiring needs for every role, and
to meet competitive hiring goals and expectations

Foster high-touch relationships using a
database of qualified candidates to choose from when positions become open

Partner with managers / senior managers
to design, refine, and implement innovative recruitment strategies

Database / Pipeline management

Develop relationships with managers to
build awareness of their departments, hiring needs, and job specifications

Write and post job descriptions on
relevant platforms, especially social media

Utilize knowledge of multiple recruiting
sources and execute innovative strategies to find quality candidates and
prospect for new business

Screen resumes and CVs and manage job
candidates throughout hiring process, from interview preparation to final-offer
negotiation

Maintain database of candidate records,
including active and passive prospects, hired and exited employees, and other
designations

Provide coaching and guidance to where
needed in recruiting staff

Job Posts (Interna/ External)

Remain active with job boards, social
networks, and platforms for finding quality candidates, and create and post job
descriptions and announcements where needed

Keep abreast of industry trends and
techniques, to enhance skills in recruitment In Industry and markets.

Improves organization attractiveness by
recommending new policies and practices; monitoring job offers and compensation
practices; and emphasizing benefits and perks

Ensure the job descriptions are correct
and accurate in terms of the roles required to be advertised for sourcing of
candidates.

Meet with advertising platforms to
obtain quotes etc in possible expansion of sourcing platforms

Ensure recruitment system up to date at
all times and successful / regret candidates are informed timeously.

Interviews

Determines applicant qualifications by
interviewing applicants, analyzing responses, verifying references, and
comparing qualifications to job requirements.

Arranges management interviews by
coordinating schedules; arranging travel, lodging, and meals; escorting
applicant to interviews; and arranging community tours.

Evaluates applicants by discussing job
requirements and applicant qualifications with managers and interviewing
applicants on a consistent set of qualifications.

Induction

Arrange and provide Induction / Program
timeously

Manage onboarding and new hire process

Ensure offer letters / contracts go out
timeously in close working relationship with HR Administrator and Finance Dept

Compliance/Targets

Avoids legal challenges by understanding
current legislation, enforcing regulations with managers, recommending new
procedures and ensures adherence to policy and process.

Ensure all screening, hiring, and
selection is done in accordance with recruitment policy and process.

Ensure time to hire as well as no’s are
met with as per client / customer requests.

Manage the full recruiting lifecycle
across a variety of open roles, helping managers find, hire, and retain quality
candidates

Reporting

Monthly reporting and presentation of
recruitment stats per campaign / department which indicates for e.g. Total CV
Submissions, Short-listed, Successful candidates, job platform sourced from and
any challenges which occurred that needs attention etc.

Requirements

Benefits

• Opportunity to work in a dynamic, fast-paced contact center environment.
  
• Direct impact on business growth and client satisfaction.
  
• Supportive leadership and career development opportunities.
  
• A culture rooted in transparency, performance, and innovation.
  
• Competitive compensation package aligned with experience and expertise