Job Description - Recruitment Specialist (Healthcare) - EST Working Hours (Remote)
ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency - we operate as a dedicated extension of our clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch.
Join a healthcare-focused operation supporting a single multi-level care facility that includes Skilled Nursing, Rehabilitation, Assisted Living, and Memory Care services. This role is not about posting jobs and waiting — it’s about judgment, follow-through, and candidate engagement.
As a Recruitment Specialist, you’ll focus on reviewing applicants who were declined for licensed roles and identifying strong potential fits for non-licensed support positions. You’ll engage candidates directly, assess suitability, and move the right people forward quickly and professionally.
This is a people-facing role that requires strong communication, discernment, and the confidence to both progress and close candidates appropriately.
PLEASE NOTE:
Working Hours:Monday – Friday | 9:00 AM – 6:00 PM EST (4:00 PM – 1:00 AM South African time – subject to change in accordance with daylight savings in the United States as well as the operational requirements of the Company).
You will be required to work on both South African and U.S. public holidays (compensation for SA public holidays in accordance with the BCEA).
Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.
Work Environment: This is a fully remote working role.
Job Responsibilities:
Review applicants declined for licensed healthcare roles and assess them for alternative non-licensed positions
Identify transferable skills, attitude, and overall fit for support roles such as dietary, housekeeping, activities, and similar positions
Proactively contact candidates via text, email, and phone to discuss suitable opportunities
Conduct screening conversations to assess communication skills, reliability, and character fit
Schedule qualified candidates for interviews and ensure a smooth handover to the hiring team
Clearly and professionally close out candidates who are not a fit
Manage multiple candidate conversations at once while keeping records accurate and up to date
Industry Experience (Required):
Previous experience in recruiting or talent acquisition.
Experience recruiting in U.S. healthcare is a strong plus.
Soft Skills:
Excellent spoken and written English
Conversational, engaging, and confident communicator
Strong judgment and the ability to read between the lines when assessing candidates
Comfortable delivering both positive and negative outcomes professionally
Highly organized and able to multitask across ongoing candidate conversations
Technical Skills:
Proficient in basic computer navigation, MS Office, and Outlook.
Comfortable managing leads and candidate information in a CRM or ATS.
If you are not contacted within 14 working days, please consider your application unsuccessful.
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