Regional Franchise Manager

Lead a team of Franchise Managers across a high-impact territory
Operations Leadership | Based in/near Polokwane

About Our Client
Our client is a prominent national quick-service restaurant group, rapidly growing with a strong brand reputation. They combine strong operational systems with a people-first culture, offering opportunities for impact and advancement. The company empowers its leaders to drive performance and build lasting customer value.

The Role: Regional Franchise Manager
This senior operational role oversees a team of Franchise Managers within the Limpopo province. You will be accountable for ensuring stores meet financial, operational, and customer service goals while coaching your team to support store excellence.

Key Responsibilities

• Lead and coach a team of Franchise Managers across multiple towns

• Drive regional operational strategy and performance reviews

• Oversee store openings, compliance, and localised interventions

• Report on KPIs and initiate corrective action where needed

• Coordinate with the head office on training, audits, and project execution

• Foster a high-performance, customer-centric culture

About You

• 5+ years in multi-site retail or food service operations

• Proven leadership of field-based teams

• Strong analytical and performance management skills

• High emotional intelligence and the ability to influence stakeholders

• Willing to travel extensively in the region