Regional Head: TS Sales

Job Purpose

To provide transformational leadership, guidance and direction by supporting the business in the delivery of end-to-end strategic objectives, in line with Nedbanks' Value Proposition.

Job Responsibilities

• Achieve Business Unit goals by attracting, recruiting, appointing and retaining competent team members.


• Manage performance of outlet staff by implementing performance agreements and ensuring a clear vision.


• Provide regular performance feedback, including counselling, in disciplinary hearings and representing the bank at the CCMA. Ensure a high-performance culture and motivated outlet staff.


• Mentor and coach outlet staff on identified performance gaps.


• Create an environment of teamwork by encouraging staff participation in the decision-making processes.


• Build capability of outlet staff by identifying current and future training and development needs.


• Achieve sales growth.


• Ensure increased profitability and that relevant business strategies/sales campaigns/marketing initiatives are managed within outlet.


• Ensure outlet cost management and increase outlet profitability month-on-month.


• Improve efficiency, quality of processes and increasing revenue.


• Ensure business objectives are met and revenue increased.


• Review the asset register for accurate reflections of all the assets in the outlet.


• Ensure outlet Risk Observation Training Analysis (BROTA) objectives are met.


• Manage the Living Disaster Recovery Planning System (LDRPS).


• Prevent loss and risk, enforce internal controls and ensure staff adherence through the implementation of effective cash management processes.


• Improve service delivery by eliminating/reducing errors and allowing for appropriate corrective action to be taken (including progressive discipline).


• Improve processes and systems contributing to improved client service delivery.


• Monitor compliance of outlet staff to applicable operational and legislative requirements.


• chieve business objectives, improvement year on year and outlet operational effectiveness.


• Improve client service.


• Ensure service standards are adhered to and that clients are retained.


• Deliver business, client and relationship results and build collaborative relationships with stakeholders through interaction at area/community events.


• Increase client acquisition, satisfied clients and revenue.


• Create an environment of teamwork by encouraging participation in decision making processes.


• Ensure an enhanced client experience aligned to the Nedbank brand.

Essential Qualifications - NQF Level

Preferred Qualification

• Bachelor of Commerce: Financial Management 

Minimum Experience Level

Technical / Professional Knowledge

Behavioural Competencies

Employment Equity Statemement

Preference will be given to individuals from underrepresented groups.