Relationship Manager: Private Clients (Contact)

Requisition Details

REQ Number -147038

Closing Date - 03 August 2026

Location - Menlyn

Maternity Cover -15 August 2026 -15 February 2027

Job Family

Career Stream

Leadership Pipeline

FAIS Affected

Job Purpose

Job Responsibilities

• Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.


• Demonstrate an understanding of risk parameters by managing client relationships according to credit principles


• Improve results by tracking and analysing financial reports against agreed measures.  


• Understand clients business and needs through proactive client relationship management according to portfolio mandate.


• Build relationships with internal stakeholders through communication and networking as determined by client needs.


• Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.


• Complete tasks through planning and reviewing against set targets.


• Manage resources (time, processes and support teams) to optimize value against client expectations.


• Comply with risk standards,policies and procedures through training and development as required by group complianceframework


• Research and analyse information by using problem solving techniques to propose solutions for work challenges.


• Support the achievement of the  business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.


• Identify training courses and career progression for self through input and feedback from management.


• Ensure all personal development plan activities are completed within specified timeframe.


• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.


• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.  


• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).


• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).


• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

Preferred Qualification

• Preferably a Diploma or Degree in any financial environment /banking


• FAIS Accreditation Regulatory Examination Level 1.

Minimum Experience Level

• Preferably 3-5 years experience in a relationship management or banking environment.


• Must be open to travel and hold an unendorsed driver’s license. 

Technical / Professional Knowledge

Behavioural Competencies