Job Description

Hello Future Relationship Manager

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team in FNB HSL, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.


The role requires you to be responsible for management of their function, devising implementing and providing input into the customer relationship management strategy. Strategically and operationally manage and grow a portfolio of high revenue generating clients

Are you someone who can:

• Manage a portfolio of Mortgage Origination Clients to achieve the objective of the Retails sales and Secured Lending Cluster Business units
• Achieve the Net Income return for the Business as defined in the Financial Performance Report of the Business.
• Drive an increase in average balance of specific portfolio of liabilities as defined in the Financials Performance Report of the Business.
• Manage Existing client and grow portfolio through making contact and generating leads
• Manage the growth of active customer Account Base.
• Maintenance of expert knowledge on relevant legislative amendment, industry best practices and provision of proactive advise and solution to relevant stakeholders.
• Deliver exceptional service that exceeds customers’ expectations through proactive innovative and appropriate solutions..

You will be an ideal candidate if you:

• Grade 12 or NQF level 5 qualification or degree
• A minimum of 3-5 years within a sales environment, a good knowledge of the residential lending (Home loans) environment an understanding of the credit environment that impacts residential lending.
• Knowledgeable of Homeloans systems and internal banking systems such as Hogan

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you are:

• Adaptable and curious
• Have a proven successful track record.
• Thrive in a collaborative environment
• Working under immense pressure
• Putting in long hours

Are you interested to take the step? We look forward to engaging with you

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

25/02/26