Case Manager (IS-R1)

Job Opening: Case Manager

Location: South Africa (Remote – US Hours)
Type: Full-Time, Work From Home
Hours: Monday to Friday, 9 AM – 5 PM
Pay: Monthly Salary

Job Responsibilities:

• Assess and evaluate patients' physical, emotional, and social needs to create comprehensive care plans.
• Coordinate with healthcare providers, patients, and families to ensure seamless communication and care delivery.
• Monitor patient progress and modify care plans as needed to achieve health goals.
• Educate patients and families on treatment options, resources, and support systems available.
• Document all patient interactions, case notes, and updates accurately and timely.
• Advocate for patients’ access to necessary services and support systems.
• Maintain compliance with healthcare policies, procedures, and regulations.
• Participate in case review meetings and contribute to quality improvement initiatives.

• Essential Qualifications:
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team-oriented environment.
• Desired Experience:
• Minimum of 2 years of experience in case management or a related healthcare setting.
• Experience working with diverse patient populations and understanding of various cultural sensitivities.
• Familiarity with healthcare regulations, insurance policies, and community resources.

1. Comfortable working U.S. hours
2. Remote work from home