Customer Success & Marketing Manager - 66487613570

______________________________________________________________________

Role:  Marketing Manager & Customer Success 

Priority Location: South Africa & Latin America

Working Hours: 9AM - 5PM (Mon - Fri) PST

Salary Range: $2,000 - $3,500 USD ($) per month + commission

(The final offer is at the client’s discretion and depends on the candidate’s interview results, skills, and experience.)

Type of contract: Independent Contractor 

Type of job: Remote

 

About the Role:

The company is a fast-growing email marketing agency that helps insurance businesses win and keep customers. The founder has scaled a previous company with a largely overseas team and is now building this company the same way.

We're hiring a Marketing Manager / Customer Success lead: a marketer first, who also owns client relationships. You'll run email campaigns for our insurance clients and be their day-to-day point of contact, keeping them informed, happy, and growing with us.

What You Will Do:

Marketing

• Plan, build, and launch email campaigns and sequences for a portfolio of insurance clients.


• Run day-to-day campaign operations in Instantly and our other email tools: list setup, sequencing, deliverability, and testing.


• Track performance (opens, replies, leads generated) and turn results into clear next steps.


• Write and refine email copy and offers that fit each client's audience.

Customer success

• Be the main point of contact for your client accounts, from onboarding onward.


• Run regular check-ins and report results in plain, client-friendly language.


• Spot risks early, handle issues calmly, and keep clients engaged and renewing.


• Share client feedback with the founder to improve our service and playbooks.

Qualifications & Skills:

Required Qualifications

• 3+ years in marketing, with hands-on email marketing or lead generation experience.


• Hands-on experience with Instantly (strongly preferred) or similar cold email and outreach tools.


• Client-facing experience at an agency or in an account management role.


• Comfortable owning several client accounts at once and staying organized under deadlines.


• Excellent spoken and written English; confident leading client calls.


• Data-minded: you read campaign metrics and know what to change next.

Preferred Qualifications

• Agency background serving US clients.


• Experience marketing to, or working with, insurance businesses.


• Familiarity with deliverability best practices, CRMs, and lead-gen data tools.


• Experience in email sequencing tools, such as Instantly or other similar tools

Compensation & Success:

• Compensation: Competitive monthly salary in USD, matched to experience. Strong candidates will be paid well. Target is $2,000 - $3,500 USD/mo


• Growth: Join early at a fast-growing agency and help shape how we serve clients as the team scales.


• Ownership: Work directly with an experienced founder who has built and sold a company with an overseas team, and own real results for your accounts.