EU Contractor Care Administrative Assistant
Working remotely from South Africa
UK timezone & working calendar aligned (Off on UK Bank holidays - working on SA Public Holidays)
We are looking for an organised and proactive Contractor Care Administrative Assistant to join our team. This role plays a key part in supporting contractor compliance, maintaining accurate records, and ensuring a smooth administrative process throughout the contractor lifecycle.
You will be on -boarded, trained and working closely with our European Contractor Care Consultant who is based out of our London office; however, your role can be delivered completely remote.
Key Responsibilities
â Carry out contractor compliance checks, including right -to -work and document verification
â Upload and maintain compliance documentation on internal systems
â Prepare and issue contractor onboarding and compliance documents
â Support status determination and insurance validation processes
â Monitor compliance reports and chase outstanding or expired documentation such as visas and insurance
â Assist with background screening checks
â Manage timesheet uploads and follow up on missing or outstanding timesheets
â Respond to general contractor queries in a timely and professional manner
â Support day -to -day administrative tasks relating to contractor care and compliance
About You
â Strong administrative and organisational skills
â High attention to detail
â Confident using systems and handling documentation accurately
â Good communication skills and a professional approach
â Able to work independently and manage multiple tasks efficiently
â Proactive problem solver with a positive attitude
â An interest/background in international compliance would be beneficial but not essential
â Right to work video checks (live passport check) and document completion.
â Upload of compliance documentation to itris
â Independence Questionnaire creation for all EU Countries
â Sending out TRUSTID links to contractors to complete RTW checks
â Key Information Document Creation
â Status Determination Insurance Validation Creation on Kingsbridge Portal
â Status Determination Audit report (currently done by legal)
â Status Redeterminations for each year – (currently legal would like to run this annually, but it’s not currently being done)
â Compliance report, chasing expired documentation such as insurance and visas on itris
â General Intime Queries
â Timesheet Uploads
â Timesheet Report Chasing
â General Contractor Queries
â Background screening
Someone who will be loved by the sales floor, hungry for feedback and development, and happy to be pushed and challenged.