Software Application Support Specialist

Now Hiring: Software Application Support Specialist

This exciting, fast-paced position offers career growth, technical variety, and the chance to collaborate with diverse teams across the business.

Requirements

What You’ll Be Doing:

• Provide world-class application support to end-users and business teams.
  

• Investigate and resolve technical system issues with precision and speed.
  

• Design and support system enhancements to meet evolving business needs.
  

• Analyze processes and recommend smart, scalable improvements.
  

• Maintain data quality, and perform regular system maintenance.
  

• Create clear, useful documentation to support knowledge-sharing and continuous improvement.
  

• Partner with project teams to bring expert insights into cross-divisional solutions.
  

What You Bring:

• Minimum 1st-year tertiary education in both Information Systems / Computer Science and Accounting.
  

• 2+ years’ experience in:
  

  • Writing and optimizing complex SQL queries.
    

  • Using MS Excel and VBA effectively.
    

• Solid grasp of Windows troubleshooting, networking basics, and application installations.
  

• Outstanding technical skills and analytical thinking.
  

• Strong interpersonal and communication abilities — able to bridge the gap between tech and business users.
  

• Passion for delivering exceptional customer service in a support-driven environment.
  

Ideal Candidate Profile:

• You’ve supported production systems and understand the pressure of maintaining uptime.
  

• You know how to juggle priorities and manage your own workload with confidence.
  

• You’re curious, adaptable, and eager to improve systems and yourself.
  

• You speak both tech and human, and can simplify complexity for others.
  

Why Join?

• Work remotely while contributing to high-impact projects.
  

• Learn and grow with experienced professionals across various domains.
  

• Be part of a team where your input matters, and your growth is supported.
  

Applicants must be eligible to work in the Republic of South Africa.