Representative - Customer Service.Commercial Operations SA

Company : Mtn, Inc.

Job Type : Full Time

Bloemfontein, South Africa

Job Description - Representative - Customer Service.Commercial Operations SA

Responsibilities

Deliver excellent customer service and ensure high levels of customer satisfaction
Assist customers with product selection, services, and account enquiries
Process sales and system transactions including activations, upgrades, suspensions, and migrations
Meet and exceed individual and store sales targets
Manage and account for all cash transactions accurately
Control and manage stock, including receiving, merchandising, obsolescence, and shortages
Handle customer queries, complaints, returns, warranties, and device repairs (where applicable)
Ensure accurate completion of all required documentation and system records
Maintain store standards, merchandising, and promotional displays
Adhere to company policies, procedures, and compliance requirements
Identify operational or customer issues and escalate or resolve appropriately
Communicate effectively with customers, team members, and internal stakeholder

Qualifications

Minimum of a 1‑year diploma or equivalent qualification
Fluent in English (additional local language will be an advantage)
Minimum of 2 years’ experience in customer service, sales, or a related role
Experience working in a small to medium-sized organization
Strong customer service and communication skills
Basic computer literacy and ability to work on customer management systems
Ability to work shifts, including weekends

Original job Representative - Customer Service.Commercial Operations SA posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Share Job

Get your Resume Reviewed for Free

Similar Representative - Customer Service Jobs in South Africa

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

Representative - Customer Service.Commercial Operations SA

Job Description - Representative - Customer Service.Commercial Operations SA

Similar Representative - Customer Service Jobs in South Africa

Mobile Apps