Reservationist/ Receptionist -Apex System Expert

Salary :

R10,000 - 12,000 monthly

Company : Bushwise

Job Type : Full Time

Hluhluwe, South Africa

Job Description - Reservationist/ Receptionist -Apex System Expert

Lodge in Hluhluwe is seeking a highly organized, professional, and guest-centric Reservationist / Receptionist. The ideal candidate must possess extensive luxury hospitality front-office experience and a mandatory, advanced working knowledge of the Apex booking system. This is a live-in bushveld role requiring dedication, flawless admin skills, and premium client interaction.

Key Responsibilities

Reservations Management: Administer room allocations, direct individual check-ins, and complex tour operator itineraries via the Apex platform.
Front Desk Excellence: Deliver premium guest reception, managing check-ins, orientation, spa bookings, and check-outs efficiently.
Communication & Sales: Professionally answer inbound telephone lines and respond rapidly to email inquiries to maximize room occupancy.
Financial Administration: Accurately issue invoices, process secure card transactions, and perform daily financial reconciliations.
Team Liaison: Maintain open lines of communication with the General Manager, guiding teams, and spa staff to ensure synchronized guest itineraries.

Requirements

Minimum Requirements & Qualifications

Experience: Minimum 2–3 years in front office / reservations at a 4-star or 5-star safari lodge.
Software: Proven, proficient operational mastery of the Apex booking system (non-negotiable).
Skills: Expert data capturing, invoicing, cash handling, and Microsoft Office (Word, Excel, Outlook).
Communication: Flawless written and verbal English communication; pristine personal grooming standards.
Compliance: Valid South African ID, clean credit/ITC status, and completely clean criminal record history.
Logistics: Comfortable living and working on-site in a remote bush environment on a flexible lodge shift roster.

Benefits

Live in
Meals
R10 000- R12 000 d.o.e

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Reservationist/ Receptionist -Apex System Expert

Job Description - Reservationist/ Receptionist -Apex System Expert

Requirements

Benefits

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